He simply wrote it down on a piece of paper and gave me an annoyed expression. When I told the front desk about all the issues with the room, the guy working with me said nothing.

The towels that were in the bathroom smelled sour so I question if they were fresh or if they were in there for some time. The floor in the bathroom was dirty and wet and there were mysterious white stains under the sink. I could literally see a film of dust on the headboard and remote controller in the room. The room was dusty, it had not been cleaned properly, and that is that I wasn't able to check in early because the room was not available an hour and a half before check in. The A/C unit in the room was loud, old and bulky. There was a gaping hole in the ceiling around the sprinkler in the ceiling of the bathroom and the shower bar had been removed from the tub. I think they forgot to finish with the remodel. The room I had received and paid extra for was a 'newly remodeled' room. Buffet was expensive for the quality of food that was served, we're talking school cafeteria status. Cons: Minimal umbrellas available for guests with beach access and water toys suck as boats and jet skis were very close to swimming area.